UTILIZATION OF WEBSITE AND GOOGLE FORM AS ONLINE ADMINISTRATIVE SERVICES AT THE FACULTY OF ENGINEERING, MUHAMMADIYAH UNIVERSITY OF WEST SUMATRA

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Hariyadi, Mezia Kemala Sari, Dwi Pratiwi Wulandari, Edi Haskar , Kevry Ramdany

Abstract

Since the Covid-19 pandemic period has had an impact on the implementation of
learning and services for the world of education starting from the Elementary level to Higher
Education, this has resulted in educators not being able to carry out face-to-face meetings in class
and education personnel unable to do the maximum service to students/teachers/lecturers in
schools or campus. So that one of the most appropriate steps is to establish that the learning
process is carried out remotely and administrative services are online. This study took the subject
of the Academic Community at the Faculty of Engineering, Muhammadiyah University of West
Sumatra which is a descriptive study with a census sampling technique carried out from January
2021- June 2021. Online administrative services carried out at the Faculty of Engineering,
Muhammadiyah University of West Sumatra are very effective and can prevent crowds during
the Covid-19 Pandemic, from the results of research on online administrative services, 98.125%
responded agreeing/benefiting from the online service and only 1.875% of respondents objected
to online administrative services

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