Online Complaint Management System
Main Article Content
Abstract
A Complaint Management System is considered one of contemporary productivity enhancement gear extensively by means of all companies and management. It provides an online way of solving the problems faced by the public by saving time and eradicate corruption. The objective of complain management system is to make complain easier to coordinate, monitor, track and resolve by tracking the status of complaint done by public to the department.
In this portal different-different department will be assigned for complains and administrator of particular department will solve the problem of applicant. If within one week , complain done by applicant is not responded then that complain will automatically gets forwarded to higher authority and then they will solve the problem and also action will be taken against the administrator for not reviewing the complains of the applicant.
The System will be able to show the reports like department wise pending complains, closed complains, open complains, and Administrator performance Report.
If performance report of Administrator will be remarkable then they will be rewarded for their work.
In this portal, separate section will be there that will contain the facilities provided by government for needy people but many are not aware of it. Lot of time and money of public will be saved through the system
Downloads
Metrics
Article Details
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.
