Factors Affecting Behavioral Intention to use Mobile Payment Based on Indonesia User Perspective
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Abstract
The purpose of this study was to determine the factors that influence the user's behavioral intention to use mobile payments. The method used is a quantitative method by distributing questionnaires online to 400 respondents. Data were analyzed using statistic. The results obtained are all variables in this study are declared valid and reliable and all independent variables have a positive and significant effect on the dependent variable in this study. So, it can be concluded that the independent variables proposed in this study, namely trust, perceived usefulness, perceived ease of use, social influence, attitude towards using can affect the user's behavioral intention to use mobile payments. Therefore, it is hoped that the variables proposed in this study can be considered for other mobile payment services in Indonesia so that users continue to use their mobile payment system.
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