Work Conflict and Leadership Behavior affect Employee Performance (At PT. Jasa Raharja, PT. Jasa Asuransi Indonesia, and PT. Jiwasraya in Bandung City)

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Yusep Budiansyah

Abstract

This study aims to determine: (1) How work conflicts, leadership behavior and employee performance (studies at PT. Jasa Raharja, PT. Jasa Asuransi Indonesia (Jasindo), and PT. Jiwasraya in the city of Bandung), (2) How is the influence There is work conflict on employee performance (study at PT. Jasa Raharja, PT. Jasa Asuransi Indonesia (Jasindo), and PT. Jiwasraya in Bandung), (2) How does leadership behavior influence employee performance (study at PT. Jasa Raharja, PT. Jasa Asuransi Indonesia (Jasindo), and PT. Jiwasraya in the city of Bandung), (3) How the influence of work conflict and leadership behavior on employee performance (study at PT. Jasa Raharja, PT. Jasa Asuransi Indonesia (Jasindo) ), and PT. Jiwasraya in the city of Bandung).The research method used is descriptive and verification. The population in this study were 53 people, company employees; PT. Jasa Raharja, PT. Indonesian Insurance Services (Jasindo) and PT. Jiwasraya in the state-owned insurance and financial services sector in  the city of Bandung. Because the population is less than 100, the study sample is entirely from the population. Sampling with saturated sampling. Methods of data collection by interview, observation, presentation and questionnaire. Data analysis used multiple linear regression analysis with the help of SPSS version 16.The results and discussion of research related to the formulation of problems and objectives, can be concluded first: (1) The level of work conflict and leadership behavior at PT. Jasa Raharja, PT. Indonesian Insurance Services (Jasindo), and PT. Jiwasraya in the city of Bandung is in the medium category, while the employee's performance is in the high category, (2) There is a significant negative and positive influence between the existence of work conflicts and the performance of employees at PT. Jasa Raharja, PT. Indonesian Insurance Services (Jasindo), and PT. Jiwasraya in the city of Bandung, the higher the work conflict, the lower the employee performance and vice versa, (3) There is a significant positive influence between leadership behavior on employee performance at PT. Jasa Raharja, PT. Indonesian Insurance Services (Jasindo), and PT. Jiwasraya in the city of Bandung, the better and the quality of leadership behavior, the higher the employee performance, and vice versa, (4) There is a significant positive effect between work conflict and leadership behavior on employee performance at PT. Jasa Raharja, PT. Indonesian Insurance Services (Jasindo), and PT. Jiwasraya in the city of Bandung.

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How to Cite
Yusep Budiansyah. (2021). Work Conflict and Leadership Behavior affect Employee Performance (At PT. Jasa Raharja, PT. Jasa Asuransi Indonesia, and PT. Jiwasraya in Bandung City). Turkish Journal of Computer and Mathematics Education (TURCOMAT), 12(8), 1659–1669. Retrieved from https://turcomat.org/index.php/turkbilmat/article/view/3224
Section
Research Articles