Customer Churn Prediction
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Abstract
With the rapid advancement of digital systems and related information technologies, there is a
growing tendency in the global economy to develop digital CRM systems. This research uses a real-world study to predict customer churn and recommends the use of PyCaret to improve a customer churn prediction model. Unlike most studies, this work seeks to employ PyCaret Toolkit, an open source machine learning library designed to make executing typical activities in a machine learning project simple.
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