Improvement In The Production Process By Means Of The Six Sigma Methodology In The Ceramics Sector
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Abstract
This paper allows to improve the processes of any company through the six-sigma methodology. This methodology is characterized by 5 stages: define the problem or defect, measure and collect data, analyze data, improve and control (DMAIC), this in order to reduce the rates of waste or excess in the ceramic sector of Cúcuta, Norte de Santander. In the ceramic sector there are different tools for quality control, where decision making is based according to production criteria, therefore it is a task that is often difficult to know which methodology can be more effective. Therefore, as a result of this study, the design of such methodology is identified, thus optimizing the use of statistical tools to determine, calculate, analyze and improve the production process of any company.
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