Factors Determining the use of POS (Point of Sales) Systems in Small and Medium Sized Enterprises
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Abstract
The use of Point of Sales (POS) information system technology is an important part of small and medium enterprises in Indonesia because in business competition in the digital area encourages business owner to adapt to this era of digitalization. In this study, the data collected as many as 390 respondents spread using google forms to the POS system user and business owner. From the data that has been collected then processed using Smart PLS which is used to test the hypothesis of this study. The model with a combination of technology acceptance model (TAM) and the theory of planned behavior (TPB) is to analyze the factors that affect the intention to use the POS system and external variables such as anxiety can affect the usefulness of technology. The study’s results indicate that almost all of the variables affect the intention to use the POS system, only the usability of the use does not affect the intention to use the POS system.
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