Quality Of Work Life Factors Affects Employee Performance & Employee Satisfaction

Abstract

Health is the best gift, peace is the best wealth. HR is a dynamic concept and so are the HR policies. Work Life Balance has gained tremendous importance since few years. Gone are the days of 9 to 5. When we coin the concept of Business Process Outsourcing or BPO; the thing which strikes our minds is odd timings. It is vital that attention be given to work life balance. Enjoyment and achievement are the two major factors which relate to the overall success of a person in whole. A person works for family & his own satisfaction. If the right balance is struck between work & personal life, it can result into miracles. The study is undertaken to study the effects of quality of work life on the employee performance and employee satisfaction. The factors considered for study are work family conflict, organizational commitment, work exhaustion, work overload, fairness reward, participative decision making, performance enhancement. The findings show that the five factors (Participative Decision making, Work exhaustion, Work overload, Fairness of reward and Performance enhancement) of quality of work life effects the performance of the employees of the banking sector in Nagpur. The four factors (Performance enhancement, Organization Commitment, Fairness of reward and Work family conflict) of quality of work life effect the satisfaction of the employees of the banking sector in Nagpur.