Humanitarian Logistics Support Challenges During Flood in the Five States in Malaysia

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M. Halizaharia Ruzaidin Zain, Ariffin Ismail, Noor Azmi Hj Mohd Zainol, Safar Yaacob, Nik Ismail Rashed Che Ali


The field of Humanitarian Logistics Support has gained much attention in research today. Humanitarian actors
should plan their logistics requirement, strategise the supplies they receive and deliver them to the affected areas as quickly as
possible without with a lead time. Furthermore, proper preparation for the transportation of the supplies is essential, and this
necessitates meticulous planning. In light of the increasing number of disasters that occur each year, humanitarian logistics
support should be able to deliver aid and supplies with greater efficiency. It was discovered, however, that the same issues
were reported over and over again. This research identifies and analyses the issues and challenges that the Humanitarian
Logistics Support faces, in order to determine their cause and consequences. This study examined the flood-related news
reported in Malaysia's leading newspaper and on social media, as well as analysed articles pertaining to Humanitarian
Logistics Challenges using Atlas Ti. Several Malaysian states, including Johore, Pahang, Kelantan, Terengganu, and Sabah,
were reported to have experienced flooding beginning at the end of December 2020 and continuing until the middle of January
2021. The findings revealed that there were numerous logistics shortfalls in humanitarian logistics support that were not caused
by inefficiency on the part of humanitarian actors, but rather by uncertainty during the flood. An emergency plan must be
developed as a result in order to prevent underlying risk and disruption from occurring. Previous studies had concluded that
inefficiency was the root cause of humanitarian logistics challenges; however, this study found that uncertainty issues
encountered during the disaster response were the main reason of these difficulties.

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