The Effectiveness of Logistic Capability Maintenance Through the Integration of Supply Chain in MK PMBTD

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Nurhana Mohamad Rafiuddin, NorashikinSahol Hamid, Nur SurayyaMohdSaudi, Aida Nasirah Abdullah, AmnahSaayah Ismail, Rabi’atul ‘Adawiyah Md Zain, Nora Ibrahim

Abstract

MK PMBTD is responsible for implementing the repair and maintenance of Malaysian Army vehicles. Repair and
maintenance of vehicle is carried out in several Repair. These duties and responsibilities are taken up by all MK PMBTD who
are stationed in various formations and units. Vehicle repair and maintenance and servicing is the responsibility of the User
from their respecting units. So, the maintenance responsibility in the unit is a very important because this is where maintenance
or servicing at the level being carried out by the user. Hence, failure to carry out the maintenance and servicing by the
respective units should be resolved promptly as failure in the implementation will result in more serious damage for the
Army’s vehicle. The objective to determine the level of working culture, attitude, leadership, customer relationship and
effectiveness of logistic capability maintenance, to examine the relationship between working culture, attitude, leadership,
customer relationship with the effectiveness logistic capability maintenance and to examine the most significance of working
culture, attitude, leadership, customer relationship and effectiveness logistic capability maintenance. The scope of this research
study is performed on a total of 140 personnel in MK PMBTD and focus on Effectiveness Logistic Capability Maintenance at
workplace among personnel of MK PMBTD. Quantitative research methods of the correlational research design were
conducted using questionnaires distributed to the 140 respondents from the Malaysian Army in MK PMBTD and analysing
using the Statistical Packages for the Social Sciences 26.0. The results for this study of the working culture and effectiveness
logistic capability maintenance (r=0.819), attitude and effectiveness logistic capability maintenance (r=0.823), leadership and
effectiveness logistic capability maintenance (r=0.882), customer relationship and effectiveness logistic capability maintenance
(r=0.819). Then, Leadership standard coefficient Beta demonstrates the highest value 0.291 and the lowest level is customer
relationship which is 0.035. However, the influence of these factors is found to be different from one another. Leadership
shows the highest impact on effectiveness logistic capability maintenance while customer relationship shows the least impact
on effectiveness logistic capability maintenance.

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