Identifying Social Commerce Features towards Improving a Social Commerce Website
Main Article Content
Abstract
Social commerce has become more popular compared to e-commerce. This is caused by the transition development of the business transaction website. It has shifted from the e-commerce website towards the social commerce website. The e-commerce website has its standard features. However, there are few features in the market for the social commerce website. This research focuses on investigating the essential functions of social commerce that should be embedded into the social commerce website. The process of identifying social commerce features is done through literature reviewand summarized the features. The summarized characteristics than are analyzed and discussed with three expert reviewers to conform to the relevant social commerce features. At this phase, it involves several steps where the discussion started with an individual interview. The outcome then is consolidated into a table. The reviewed then be emailed to expert reviewers to get their feedback. The agreement from all of them then be gathered and summarized in a new set of features. The outcome of thisstudy will be useful for the development of a design template for a social commerce website.
Downloads
Metrics
Article Details
You are free to:
- Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
- Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .
No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.