Exploring the Impact of Work Engagement, Organizational Citizenship Behaviour, and the Moderating Role of Office Design on Workplace Sustainability in Vietnam

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Anantha Raj A. Arokiasamy


It will need more than shifting few desks to plan the arrangement of office space. The complexity of today's
workplace and current personnel management can create cooperation, develop emotions of comfort and tranquillity among
employees, and provide them with space they need to operate efficiently and successfully. This study examines the impact of
office architecture and job engagement on the relationship between perceived organizational support (POS) and employee
organizational citizenship conduct, based on the social altercation philosophy (OCB). To explain the relationships between the
predicted notions, a quantitative technique was used. The participants in this study were 196 expatriates (English teaching
professionals) working at twelve international schools in Ho Chi Minh City. Our calculating model's discriminatory rationality
was assessed using confirmatory factor analysis. For analyzing specific and relationship outcomes, ordinary least square
regression-based analysis was utilized, followed by mediation experiments to analyze interaction outcomes. This is one of the
few studies that investigate the relationship between OCB and POS in depth. This paper is unique in that it attempts to observe
the effects of workplace design on job engagement and OCB. The findings imply that POS is closely connected to working
engagement and that working engagement regulates the interplay between POS and OCB. The relationship between work and
OCB is significantly stronger in a cubicle workplace. This study indicates that POS brings out the best in workers by giving
high levels of support and enhanced job engagement, which has an impact on their OCB. When expatriates choose a cubicle -
style working setting over a more open-plan workplace, an interesting discovery is made. Furthermore, this is the first research
to put the concept to the test in a Vietnamese international school setting.

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