et. al., Jinho Ahn,. “A Study on the Qualitative Data Analysis for Customer Experience Management Strategy”. Turkish Journal of Computer and Mathematics Education (TURCOMAT) 12, no. 13 (June 4, 2021): 2848–2854. Accessed May 7, 2024. https://turcomat.org/index.php/turkbilmat/article/view/9025.