et. al., Mathew Philip,. “Empirical Study on Shopper’s Satisfaction and Retailers Service Quality in Muscat Governorate, Oman: Using SERVQUAL Model”. Turkish Journal of Computer and Mathematics Education (TURCOMAT) 12, no. 8 (April 24, 2021): 45–50. Accessed November 6, 2024. https://turcomat.org/index.php/turkbilmat/article/view/2742.