ET. AL., J. A. . A Study on the Qualitative Data Analysis for Customer Experience Management Strategy. Turkish Journal of Computer and Mathematics Education (TURCOMAT), [S. l.], v. 12, n. 13, p. 2848–2854, 2021. DOI: 10.17762/turcomat.v12i13.9025. Disponível em: https://turcomat.org/index.php/turkbilmat/article/view/9025. Acesso em: 7 may. 2024.