ET. AL., M. N. K. T. . Complaint Handling, Customisation & Service Quality- Impact on Customer loyalty in Mobile services, India. Turkish Journal of Computer and Mathematics Education (TURCOMAT), [S. l.], v. 12, n. 11, p. 4932–4937, 2021. DOI: 10.17762/turcomat.v12i11.6672. Disponível em: https://turcomat.org/index.php/turkbilmat/article/view/6672. Acesso em: 3 may. 2024.