ET. AL., M. P. . Empirical Study on Shopper’s Satisfaction and Retailers Service Quality in Muscat Governorate, Oman: Using SERVQUAL model. Turkish Journal of Computer and Mathematics Education (TURCOMAT), [S. l.], v. 12, n. 9, p. 1254–1259, 2021. Disponível em: https://turcomat.org/index.php/turkbilmat/article/view/3475. Acesso em: 6 may. 2024.