SREERANGAPURI, A. . AI-Driven Managed Services: Automating Tier 1 to Tier 3 Operations for Scalable Customer Support. Turkish Journal of Computer and Mathematics Education (TURCOMAT), [S. l.], v. 11, n. 1, p. 1752–1762, 2020. DOI: 10.61841/turcomat.v11i1.14931. Disponível em: https://turcomat.org/index.php/turkbilmat/article/view/14931. Acesso em: 22 dec. 2024.